Your People
Your People
An in-depth look at Your People and their impact on transformation at Wealth Management Transformation Summit 2024
An in-depth look at Your People and their impact on transformation at Wealth Management Transformation Summit 2024
Gender-balanced companies outperform those with male dominated boards by 21% in terms of profitability
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– World Economic Forum
Financial services firms with more women in executive roles have a 21% higher profitability ratio than those with fewer.
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– McKinsey & Company
Organisations with strong learning cultures see 45% higher employee satisfaction and 21% higher profitability.
”
– Deloitte
Gender-balanced companies outperform those with male dominated boards by 21% in terms of profitability
”
– World Economic Forum
Financial services firms with more women in executive roles have a 21% higher profitability ratio than those with fewer.
”
– McKinsey & Company
Organisations with strong learning cultures see 45% higher employee satisfaction and 21% higher profitability.
”
– Deloitte
The financial services industry has a history of reliance on human interaction for customer support, but this legacy shouldn’t stand in the way of innovation: the landscape is rapidly evolving.
The Zendesk CX Trends 2024 Report highlights the top 10 trends that are most important to creating a positive CX. The financial services industry has long been a custodian of sensitive data, but with the mass adoption of generative AI, the question of customer trust in data security has become paramount.
The Zendesk CX Trends 2024 Report highlights the top 10 trends that are most important to creating a positive CX. The transformative power of AI is at the heart of this year’s trends, with the capacity to improve all aspects of the customer journey, and in turn, enhance CX.
Customer experience is a constant priority within all areas of the financial services industry, but with the introduction of regulations like Consumer Duty, more demand for transparency from customers and an ever-growing focus on digital experiences, the area is undergoing significant transformation.
Our expert speakers include:
Deputy Chief Executive Officer
EFG Private Bank
Chief Risk Officer & Group Head of Compliance
Evelyn Partners
Partner, Wealth & Asset Management
EY
Head of UK Transactional Banking
Investec Bank
Head of Sustainability
Pictet Wealth Management
Ready to join us at WTS 2024?
Be part of the Europe’s fastest growing and biggest wealth management event.
REPORT
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MoneyNext Insider is your guide to where transformation is now and where it will be next!
Wealth Management Transformation Summit enables Wealth Firms and Private Banks to assess the impact of digital transformation and progress their digital journey.
Co-located at MoneyNext 2024, attendees benefit from complimentary access to 3 further established industry events; Banking, Lending and Insurance Transformation Summits.
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